Shipping Policy (Saree Products)
We are committed to delivering your sarees safely and on time. Please read our shipping policy carefully before placing your order.
1. Order Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- During peak seasons or sales, processing times may be slightly extended.
2. Shipping Time
- Standard delivery usually takes 4–7 business days after dispatch.
- Delivery timelines may vary depending on your location and courier service availability.
- Remote or rural areas may require additional delivery time.
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout.
- Free shipping may be offered on selected products or minimum order values.
- Shipping fees are non-refundable unless the return is due to a damaged or incorrect product.
4. Order Tracking
- Once your order is shipped, a tracking ID will be shared via email or SMS.
- Customers can use the tracking details to monitor the delivery status.
5. Delivery Issues
- If the package is delayed, lost, or marked delivered but not received, please contact us within 48 hours.
- We will coordinate with the courier partner to resolve the issue as quickly as possible.
6. Incorrect Shipping Details
- Customers are responsible for providing accurate shipping information.
- We are not responsible for delays or losses due to incorrect address or contact details provided by the customer.
7. Damaged Package on Delivery
- If the package appears damaged at the time of delivery, please do not accept it or record an unboxing video and notify us immediately.
- Claims regarding damaged items must be reported within 48 hours of delivery.
Customer Support
For any shipping-related queries, please contact us at:
Email: namishsakhawala125@gmail.com
Our support team will respond within 24–48 business hours.